Shipping & Return Policy

YOU MUST BE 21 YEARS AND UP TO VISIT THIS SITE.  PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY PRIOR TO USING OUR WEBSITE.  YOUR USE OF THIS SITE IN ANY FASHION REPRESENTS YOUR ACCEPTANCE AND ACKNOWLEDGMENT OF THE PROVISIONS SET FORTH BELOW.  IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS IN THEIR ENTIRETY, AND IF YOU ARE NOT OVER THE AGE OF 21, DO NOT USE THIS WEBSITE.


Non-California residents are responsible for determining if their state or county laws allow wines or spirits products to be shipped into their state or county. Each state or county has their own laws and regulations related to these products. Please check with your appropriate agencies. Each individual accepts full responsibility for their state verification. 


Globuzz.com (hereinafter "Globuzz", “Website”, or “Site”) is an online store.  All prices are subject to change without notice. Globuzz is not responsible for typographical errors and reserves the right to change incorrect pricing at its sole and absolute discretion. Globuzz reserves the right, at its sole and absolute discretion, to revise these terms and conditions at any time.  Your continued and ongoing use of the Website following any such changes acknowledges your acceptance of those changes and their applicability to you.  If you do not agree with these terms and conditions of use, please do not use this Website. In the event you breach any of these terms and conditions of use, and if you are not over the age of 21, your right to use this Website shall automatically terminate.  


All captions, titles or section headings of these terms and conditions are for ease of reference only and shall not affect the interpretation or construction of any provisions herein.  Wherever the word “including” or “include” shall appear, such term shall be construed to mean “including without limitation” or “include without limitation,” as the case may be  


This Shipping Policy (“Shipping Policy”) shall be read in conjunction with the Terms of Service, Privacy Policy, and Return and Exchange Policy that can all be found at Globuzz.com


Shipping Policy. 


  • Globuzz Shipping Insurance must be purchased at time of checkout in order to cover lost, stolen or damaged shipments. 
  • Spillage, minor damage and/or cosmetic defects are all possible to occur during transit. Globuzz does not take responsibility for minor damage. 
  • Globuzz is not responsible for any lost shipments, including but not limited to packages lost because of hold requests or delivery rescheduling. 
  • If the package is returned due to failed delivery, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded. 
  • If the package is returned to Globuzz damaged because of failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order. 
  • You must be at least 21 years of age to order and a signature of someone at least 21 years of age is required upon delivery. 
  • The customer is solely responsible for the shipment of alcohol and must abide by their local and state laws. 
  • All orders placed Monday through Friday will be shipped out within 1-5 business days. 
  • All Ground shipments placed Monday through Friday before 3pm PST will be shipped out within 1-5 business days (Shipments placed during the holiday season may take longer to process). If the item is not currently in stock, delivery may be delayed. 
  • All Express shipments placed Monday through Friday before 3pm PST will be shipped out the following business day (Shipments placed during the holiday season may take longer to process). If the item is not currently in stock, delivery may be delayed. 
  • Orders placed on Friday after business hours, Saturday or Sunday will be shipped out within 1-5 business days from the following Monday 
  • Our warehouse is located in Southern California 
  • We do not ship outside the U.S. 

Globuzz does not ship to P.O. boxes under any circumstances. 


Purchase of Alcoholic Beverages. 


  • By placing your order, you have represented to Globuzz you are at least 21 years old and are giving 100% consent to Globuzz to charge your credit card for the total amount of your order.  
  • You represent to Globuzz that all items purchased on the Site are for personal consumption and not for resale.  You will be charged sales tax, if any, as may be assessed by your State for the sale of alcoholic beverages; otherwise California sales tax will be assessed on the sale as California charges sales tax for anything sold in this State. You will also be responsible for any local taxes imposed by your State, if any.  
  • In the event an item ordered is out of stock, we will refund you for the portion of your order for the out-of-stock item. 
  • Once an order is placed, any address change request must be made promptly. Globuzz will make a good faith effort to accommodate such requests but makes no guarantee such address change can be accomplished.  All fees and costs associated with an address change request will be passed to the customer. 

Title to Goods. 


  • Laws concerning the sale and shipping of alcoholic beverages are complex and vary from State to State.  Accordingly, you will be the legal owner of the goods when your funds have been processed and received, and all or any holds have been cleared.  Title to all alcoholic beverages purchased on this Site pass to you in the State of California when the goods are picked up by the common carrier.  

Shipping Laws. 


  • You are responsible for abiding by all State and local laws, rules, and regulations of your State pertaining to the receipt of alcoholic beverages from out of state.  You additionally represent you have obtained any required permission, paid any required fees, are working through properly licensed intermediaries where required, and are legally entitled to take possession of the alcoholic beverages.  You further represent you are legally entitled to take possession of the quantities ordered, and that you and the person accepting delivery of the alcoholic beverages are at least 21 years of age.  
  • By making a purchase on our Site, you are asking us to appoint a common carrier and arrange for transportation on your behalf for the delivery of alcoholic beverages and any other purchased merchandise to you.  By making use of this service from Globuzz, you are representing and you are acting in agreement with your local and State laws regarding the purchase, transportation, and delivery of alcoholic beverages.  Accordingly, we make no representations or warranties concerning the legal requirements of shipping alcoholic beverages to your State; our Website merely provides a list of those States where common carriers have indicated their willingness to deliver alcohol.  As such, you understand and acknowledge you are accountable and liable for compliance with all laws concerning such shipments to your State, and you further agree to indemnify and hold harmless Globuzz, its agents, officers, directors, shareholders, and employees, from any and all claims, demands, damages, liability whatsoever, whether in tort, contract, or otherwise, arising out of the shipment of alcoholic beverages to your State, including any and all claims that such shipment may violate any federal, state, or local regulation pertaining to the sale and shipment of alcoholic beverages. 

Change in Shipping Laws. 


  • Following the placement of any order, and prior to the goods being shipped, in the event the laws of your State change so as to make it illegal for you to import alcoholic beverages into your State, you may return the order for a full refund, provided however, you have submitted proof to Globuzz, and its counsel, of regulations pertaining to such law changes.  All returns must be made in accordance with California law and returns across state lines are not permitted.  Once an order has shipped, title to the goods has passed to you in accordance with the terms and conditions stated herein and no refund can be issued. 

Shipment Method, Timing and Delivery. 


  • Our products are shipped from California, where our warehouse is located. While Globuzz tries to make every effort to fulfill orders at a reasonable speed, a typical order can take an average of 1-5 days to ship.  However, please allow at least 8-10 days for delivery.  Shipping charges are calculated based on weight, destination, and delivery method.  
  • All products delivered must be signed by an adult over the age of 21.  Deliveries will not be left at any address or with any individual without such signature.  You are responsible for checking your order immediately upon delivery.  Items must be reported as missing or incorrect within three (3) business days from the date of delivery.  
  • In the event an incorrect item was shipped, you must submit a photo of the sealed bottle along with your receipt or order number in an email to Globuzz. If you are not contacted by us for any reason within 14 days of your email, please send another email from a different email address if possible. 

Failed Delivery Attempts. 


  • If you fail to receive your order after the allocated number of attempts of delivery under the shipping agency’s policies, and the product is sent back to Globuzz, a twenty-five percent (25%) restocking fee will be deducted from your refund. Shipping costs will not be refunded. If the product in question was initially shipped free of charge due to any promotions, we will deduct forty dollars ($40.00) from the refund for shipping and handling. If the package is returned to Globuzz damaged because of failed delivery attempts or refusal of delivery, you are responsible for the full cost of the order. 

Damaged Items. 


  • While Globuzz takes every precaution to ensure your order is packaged properly and arrives safely. All orders are shipped in durable boxes and packaged with layers of foam cushioning to protect the bottles.  Orders that include original packaging from the manufacturer or contain non-conventional shaped bottles may be packed differently, but securely in Globuzz’s sound business judgment.  During times of extreme weather conditions, you are responsible for notifying Globuzz of any special request to hold and postpone your order.  

Limitation of Liability. 


  • Globuzz will not be liable under any legal theory, whether in tort (including negligence), contract, or otherwise, for any incidental, consequential, indirect, special, or punitive damages arising out of your access to or use of the Website, regardless of whether Globuzz has been advised of the possibility of any such damages. Globuzz RESERVES THE RIGHT TO CHANGE ANY INFORMATION CONTAINED ON THE WEBSITE AT ANY TIME AT ITS SOLE AND ABSOLUTE DISCRETION.  IF YOU DO NOT AGREE WITH ANY OF THE TERMS AND CONDITIONS OF THIS WEBSITE, OR ANY CONTENT CONTAINED THEREIN, DO NOT USE THIS WEBSITE. YOUR SOLE AND EXCLUSIVE REMEDY AGAINST Globuzz IS TO DISCONTINUE USE OF THE SITE AND DAMAGES AGAINST Globuzz SHALL BE LIMITED TO THE DOLLAR VALUE OF THE ORDER PLACED BY YOU. 

Disclaimer of Warranties. 


  • Every effort has been made to maintain the accuracy of this Website.  However, inadvertent factual or typographical errors may exist. Globuzz expressly disclaims all liability for any such errors or omissions in any of the information contained on this Website. Accordingly, and without limiting the generality of the foregoing, the information contained herein is provided “AS IS” and without warranty of any kind whatsoever, either express or implied, including but not limited to, the implied warranties of merchantability or fitness for intended use. 

Force Majeure. 


  • We will not be deemed to be in default of or to have breached any provision herein as a result of any delay, failure in performance or interruption of service, resulting from acts of God, acts of civil or military authorities, civil disturbances, wars, strikes or other labor disputes, fires or other catastrophes or occurrences which are beyond Globuzz’s reasonable control.  
  • All sales are final. If you need to cancel an order that has not yet been packaged or shipped a refund may be issued at our discretion and a ten percent (10%) restocking fee may be applied. 

Legality and Validity.


  • If any of these terms and conditions (or any portion thereof) or the application of any such provision (or any portion thereof) to any person or circumstance shall be held invalid, illegal or unenforceable in any respect by a court of competent jurisdiction, such invalidity, illegality or unenforceability shall not affect any other provision hereof (or the remaining portion thereof) or the application of such provision to any other persons or circumstances, and the parties shall endeavor to fulfill the intent of the severed provision to the extent permitted by law.

FAQs

The GLOBUZZ+ membership program is designed to give our customers easy access to great benefits available at Globuzz.

When joining, you will receive:

- Savings of 10% for all your orders during your year of membership

- Exclusive offers and member shopping events

- Priority Customer Support

Thousands of wine, spirits, and accessory items are available for order with exclusive access to rare bottles.

The cost to join GLOBUZZ+ Membership is just $99.99, plus any applicable taxes. This fee covers membership for 1 year, starting as soon as you join.

Your membership will automatically renew for additional twelve-month terms unless you have opted out of automatic renewal or cancelled your membership.

When Will My Membership Renew?

Memberships renew every twelve months.  You can find your next renewal date by: (a) reviewing the “Manage Membership” section of your account.

What Will My Renewal Terms Cost?

You will be charged an annual membership fee each time your membership renews.  That fee will be charged on the renewal date to the preferred credit card that is saved in your account.  That fee is currently $99.99 but is subject to change.

How Can I Opt Out Of Automatic Renewal?

You can change your automatic renewal preferences at any time for any reason.  You can do so by: (a) updating your preferences under the “Manage Membership” section of your account

Your membership fee is non-refundable. If you decide to cancel your membership, your membership will automatically expire at the end of your 1 year membership term.

You may begin using your GLOBUZZ+ benefits after you join, upon receipt of your Order Confirmation email.

Still Have A Question?

You can ask us a question using the blue text box icon on your screen or by clicking on the 'Contact Us' link on the bottom of the page and filling out the form.